Absences and Make Ups

Need to miss a swim class? No worries. With our app or website, mark yourself absent 24-hours or more in advance and schedule makeups easily. Enjoy up to 12 makeup tokens per year—perfect for keeping your child’s swim progress on track. (Effective December 31, 2025, all make-up tokens will expire. Beginning January 1, 2026, all families will shift to 12 makeup tokens per year.)

  • Each swimmer receives up to 12 makeup tokens per year, available while actively enrolled.
  • To receive a makeup token, you must cancel your lesson at least 24 hours in advance through your online account or our mobile app.
  • Makeup tokens can be used to book any available spot in your child’s class level, up to 6 days in advance.
  • Makeup tokens expire 45 days after they are issued and cannot be reissued if a makeup lesson is missed.
  • Unused makeup tokens are non-refundable.
  • Because of our small class sizes, makeup class availability is not guaranteed.
  • If you withdraw from classes, all unused makeup tokens will expire on your drop date.

Closures

If a class must be canceled due a facility closure, a make-up class will be issued. In the event of inclement weather or an emergency closure, we will be alerting customers either by phone, email, text and/or social media.  

*Little Flippers Swim School does not give credit and/or refunds for missed classes or classes canceled due to holiday, inclement weather, or any other reason.*